Omotenashi-CX

Our Mission

It's very easy to burn out in hospitality and service roles when you're giving your heartfelt service day after day.

Often with very little thanks.

So we're teaching the philosophy, attitudes and professional skills behind Omotenashi, the service and hospitality culture for people with high self-esteem 

who expect no thanks.

Learn about the Omotenashi Way to master your profession with empathy, polish and confidence.

With a game plan to deal with the stress and empowered to enjoy your role.